Support Services
The mission of our Product Service and Support team is to "Build and Preserve Customer Loyalty". To that end, our Technical Support and Professional Services Staff are experienced industry veterans with relevant industry and Cirrascale product certifications. Cirrascale offers a range of support options to help our customers receive the service that best suits their particular needs. If you have questions, please contact one of our account representatives for more information.
Cirrascale Support offers World-Wide Warranty Services on all Cirrascale products. Our offerings are designed to address the wide range of needs presented by Self-Maintainers who require little to no diagnostic and repair assistance, all the way through Enterprise Data centers with demanding uptime, reporting, and onsite support requirements. With degrees of separation between offerings and the ability to tailor deliverables to a customer's specific needs (even at the site level), we are confident that whatever your Service & Support requirements may be, we have the capability and capacity to deliver.
Need Service or Support?
If you need to reach us regarding a service or support issue, several options are available to you. Your options include calling (888) 783-7274 and logging a support call, filling out our online support form, or emailing us at support@cirrascale.com. We're standing by to help assist you.