It’s the Most Wonderful Time of the Year, Unless…

…unless, of course, you happen to be the family “tech-saavy, knows everything about computers” guy.

I don’t know about you, but when I was younger and was the technical genius of the family, it was awesome. I had all the latest gadgets and coolest toys to play with, and most people would just look at you and say, “Wow. Looks cool.” There was no threat of having to sit there and explain a piece of new technology to your grandparent, sibling, parent, friends, or even your boss. But, boy oh boy, have times changed.

Look What You Get to Set Up

Look What You Get to Set Up

Now, everyone is plugged in… and that includes Grandma. You don’t need too much convincing on that, I’m sure, considering that for the past year she’s probably been posting baby pictures of you on Facebook or Instagram. And you know what, that’s fine with me. It’s not too bad that your boss comes by and teases you about that picture of you on a pony, right? It’s not even that bad that you get the occasional phone call from your Sister or Dad asking a “really quick question” on how to install a new printer (hilarious, right?). But this time of year… Oh God. It’s more than just a “quick” phone call.

You see, if you’re like me, you have become the “go to guy” in the family on Christmas Day when it comes to ANYTHING technical. ┬áSure, it sounded like a good idea when your Cousin decided to get your Mom a Google Chromecast for Christmas, except that they basically have just thrown a grenade over the fence and caught you in the blast. I mean, take a guess on who not only has to set the thing up, but then who has to show them how it works, and then answer the phone calls when they can’t remember how to get it to “do that thing” again. It isn’t going to be that nice cousin that bought it for them… it’s you, Mr. Tech Guy.

Now, don’t get me wrong, I love to help… but Christmas isn’t about scheduling some day when you can come over to help. It’s about that tech gift (which is probably the coolest gadget they got for Christmas) and how it doesn’t do anything for them if you aren’t there to get it to work. So what does that mean…

Well, if you’re like me, it’s accepting the fact that you are THAT GUY and you are going to have to visit everyone on Christmas and get their tech stuff working. Plain and simple, you’re driving around to multiple places for sure. You have becoming an official installer of gadgets on Christmas… and there isn’t anything you can do about it. And you know how it goes too, NOTHING EVER WORKS the first time, or second, or third. In fact, installing that printer would take you 5 minutes normally, except it’s Christmas and it won’t be that simple. Driver conflicts, missing USB cords (which I now keep in my glove box, because I end up always needing one), the “oh, I thought I had high-def already” scenario, etc. It just never fails.

So here’s to all the “tech geniuses” out there this year… you’ll need it. There’s more technology out there than ever before, and Grandma really wants a tablet so she can play Words with Friends while sitting on the couch. But first, she needs you to show her how to “do an app”.

Ugh, good luck champ.

 

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4 Comments

  1. Pingback: Customers, Culture, and Relationships | Cirrascale Technology Blog

  2. Christmas is also the time when we get to play “Where did Mom write down the password?”. Spent much of Christmas Eve and Christmas Day doing that with the in-laws this year. I really want to get them to use LastPass, but I fear that’d just shift the type of support needed. :-)

  3. Yeah, that’s why I live so far away from them…JK :-p
    I still get the calls, so I have to teach them over the phone, in Spanish, which adds to the difficulty on how this companies translates stuff :-D

  4. Thank you for this. I died laughing when reading it. So true for me and my family. Nice job.

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